Bland AI is an enterprise-grade conversational platform that automates phone communications using ultra-realistic AI voice agents. It enables businesses to make and receive fully automated calls 24/7 in any language at just $0.09/min. Built on self-hosted, end-to-end infrastructure with 99.99% uptime, it ensures fast, secure interactions. Developers design “Conversational Pathways” to guide call flows, integrate with CRMs and third-party systems in real time, and enforce strict on-brand guardrails—all while collecting transcripts, analytics, and actionable insights to optimize performance
Features
- Natural‑sounding AI voice agents: Speak any language with human‑like TTS powered by proprietary models—including one-shot voice cloning—to cross the uncanny valley.
- Conversational Pathways: A flow‑based prompt framework that dictates dialogue structure, minimizes hallucination, and supports mid‑call actions.
- Enterprise‑grade reliability & compliance: Self‑hosted deployment ensures sub‑1 s latency, 99.99% uptime, SOC 2 Type II, HIPAA, and GDPR compliance.
- Seamless system integrations: Connects with CRMs, ERPs, SMS systems, and custom APIs in real time—enabled by a robust API and dynamic data pipelines.
- Call analytics & real-time insights: Full transcripts, logs, and post-call metrics offer transparency and performance tuning; supports warm-transfer to human agents.
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